Practical Aspects of Knowledge Management in Organisations

This programme presents a practical introduction to this topical subject matter.

It will adopt a multidisciplinary perspective, cover issues of strategy, structure, systems and human resource management.

The programme introduces delegates to the concept of knowledge before examining how, and whether, knowledge can be managed within the organizations in which they work. Other important issues to be reviewed in the programme include relationship between leadership and knowledge management, as well as examining how organizations replace and “unlearn” knowledge. Delegates will leave with supporting online resources and support, access to web links and extended practical examples which offer knowledge management in virtual and knowledgeintensive environment for corporations and international organizations.

This specialist workshop gives participants the tools they need to begin implementing knowledge management in their organization, no matter the size or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, shared, and dispensed as needed for organisational improvement and growth.

Objectives

Develop relevant skills and perspective on knowledge, including practice-based perspectives.
Develop a clearer understanding of how knowledge management works, including knowledge intensive firms and knowledge workers; learning and knowledge management.
Be introduced to innovation dynamics and knowledge processes, including the skills of forgetting and unlearning knowledge.
Gain a renewed concept of the influence of socio-cultural factors in motivating workers to participate in knowledge management initiatives; including such issues as communities of practice; cross community, boundary spanning knowledge processes; power, politics, conflict, and knowledge processes.
Become able to utilise information and communication technologies in knowledge management, as well able to facilitate knowledge management via culture management and HRM practices.
Become able to link leadership and knowledge management, using production and consumption of knowledge on knowledge management and some reflections on its future as a subject.

Who should attend

This programme is recommended for top and middle managers in the national, regional, local and subgovernment levels, senior executives and programme officers of national and regional directorates and ministries.