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General Management

We have developed a wide range of quality management training courses that cover most aspects of organisational capacity improvement needs. These courses are designed to improve skills in communication, organisation, critical thinking, relationship management and time management.

Courses

Practical Leadership Development for High Performing Board Members

It is important to develop the public sector and civil organisations board of directors to be innovative and strategic in today’s climate.

Modern boards are saddled with issues such as funding initiatives, lack of expertise, internal conflict, team chemistry, and much more. There is one simple solution to almost all of these – build a strong, effective board of directors.

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Developing Effective Clinical Auditing Strategies

This specialised training programme for medical practitioners helps attendees identify where to start their clinical audit and how to perform an ideal clinical audit.

It is well recognised that the clinical audit process is a fundamental tool to maintain high standards of clinical excellence within the healthcare industry. It is therefore important that doctors and other healthcare practitioners of all levels of responsibilities have a clear understanding of what clinical audit is about, how to conduct it effectively, and how the results contribute to clinical excellence.

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Advances in Healthcare Economics, Financing and Management

This programme is ideal for those responsible for planning and delivering quality healthcare service, including administrators of healthcare personnel, health insurance managers, health management coordinators, healthcare project financiers, etc.

It analyses the theory and practice of health economics and funding, and also expatiates on the methods that are being adopted to determine clinical practice at regional and super-regional levels.

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Advanced Programme in Monitoring and Evaluation, Policy and Development Management

It is common to find development practitioners who need M&E, but don’t know how to set up an M&E system, or how to make it work well and provide the information needed for policy/decision makers.

This detailed, practical programme explains the skills and steps for making monitoring and evaluation system work efficiently and effectively. The objective of the programme is to create an M&E system (i.e. people, processes and partnerships) that collects, verifies and analyses good quality information that is useful and used by decision makers, managers, implementers, funders, and other stakeholders.

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Qualitative Management Systems for Improved Public Service Delivery

Issues of public service efficiency, cost, and effectiveness have moved to the forefront of national planning and political debate.

This programme applies the latest thinking from management and organisation studies to the performance of public organisations in order to evaluate the merits of different mechanisms for driving improvement in the public sector.

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Medicine Regulatory Quality Management Systems in the Digital Age

In the digital age, the regulatory landscape for medicines is undergoing a transformative shift.

With the integration of digital tools and platforms, the need for a robust Quality Management System (QMS) tailored to this new environment is paramount. This course offers a deep dive into the modern challenges and opportunities presented by the digital age, focusing on the implementation and enhancement of a QMS for medicine regulation.

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Integrated Quality Management Resource in Project Execution

In the realm of project management, ensuring quality is paramount.

The integration of quality management resources into project execution ensures that projects not only meet their objectives but also exceed stakeholder expectations. This course is tailored for project managers, team leaders, and professionals who aim to seamlessly weave quality management principles into their project execution strategies, ensuring optimal outcomes and value delivery.

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Enhancing Surveillance Quality Management System in Health Regulatory Sector

In today’s rapidly evolving healthcare landscape, the importance of robust surveillance systems cannot be overstated.

These systems play a pivotal role in ensuring the safety, efficacy, and quality of health services and products. However, to be truly effective, they must be underpinned by a solid Quality Management System (QMS).

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Advanced Training on Quality Management in Human Resource Strategies for Value Creation

In the modern business landscape, human resources (HR) play a pivotal role in driving value creation.

The integration of quality management principles into HR strategies ensures that organizations not only attract and retain the best talent but also foster a culture of continuous improvement and excellence. This advanced training is for HR professionals and leaders who aim to harness the power of quality management to elevate their HR strategies, ultimately leading to enhanced organizational value.

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Advanced Training for Food Safety Management Systems

As the global food industry evolves, so do the challenges and intricacies of ensuring food safety.

Advanced Food Safety and Management is designed for professionals who already have a foundational understanding of food safety principles and are looking to navigate the complexities of modern food safety challenges and solutions. This course delves into cutting-edge technologies, advanced management strategies, and the latest research in food safety.

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Leadership Excellence and Development for Senior Management Teams

This executive programme will be hosted by the Coventry University at its London Campus.

This comprehensive leadership development programme spans 10 days and offers a series of intrinsically connected programmes for managers to become more efficient leaders and master the act of strategic management.

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Strategic Leadership and Planning for Public Administrators

Current realities of globalisation, technological advancement, increased competition, dynamic workforce, fragile markets and economic conditions, and scarcity of resources, among others, all increase the complexity of modern day management.

Consequently, organisations can easily lose a sense of mission and direction, hence public and civil society leaders need skills, knowledge, and tools to respond effectively and swiftly to translate planning into action. Whereas strategic planning was a competitive advantage in the past, it is a necessity of global thinking in this century.

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Practical Aspects of Knowledge Management in Organisations

This programme presents a practical introduction to this topical subject matter.

It will adopt a multidisciplinary perspective, cover issues of strategy, structure, systems and human resource management.

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Efficient Inventory and Logistics Management Techniques

This programme provides a detailed analysis of business realities, and decision-making that balances current demand with future needs while keeping overhead and operating costs to a minimum.

It provides store managers and inventory professionals with practical information they need to maximize productivity in key areas, from physical stock issues, problem identification and resolution to technologies like RFID and other automated inventory management mechanisms.

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Best Practices in Facilities Management

The specialist programme in “Best Practices in Facilities Management” is presented in a lucid style and will be directly applicable to its learning objectives.

It provides easy-to-use information, bridging the gap between the theory and implementation of facilities management. The programme raises issues which all practitioners should consider before embarking on a particular plan, showing the link between facilities management practice and an organisation′s business objectives as well as dealing with issues known to concern practitioners.

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Challenges and Prospects of Library Information Management

The programme in “Challenges and Prospects of Library and Information Management” offers delegates the knowledge and tools needed to design, construct and maintain a modern digital library, regardless of the size, audience or purpose.

It is the perfect resource for individuals, agencies, and institutions wishing to put these powerful tools to work in their growing information management sector.

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Current Trends in Managing the Training Function and Corporate Governance

This programme provides contemporary tools for developing time-saving strategies, tactics, and a host of job aids to get the best result from the corporate learning function for workplace training managers who face unique challenges in accomplishing their responsibilities.

Several strategies, tactics and practical guides are reviewed to help organise the roles and responsibilities of organisational training function. Modules within this specialist programme include staff management, communicating expectations, setting the learning agenda, coaching subject matter experts, hiring consultants and vendors, managing content, working with e-learning portals, setting up and managing a learning resource centres, marketing and building internal support for training, and integrating learning into organisational goals.

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Best Practices in Legal Aspects of Consumer Protection and Regulatory Restrictions

The scope of regulation of competition and consumer protection has been a matter of concern to many governments and their parliaments.

The debate has now shifted to the negative impacts on innovation and competition that come from such a restrictive approach, hence the contemporary approaches to best practices in legislation and/or legal matters. The key point is that best practice does not imply more regulation, rather improved legislative objectives, scope and nature of regulation in legal services.

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Enabling Employees to Achieve Their Potential

The programme in “Management of Risk-Based Supervision of Pension Funds; a Contemporary Approach” will review the design and experience of risk-based pension fund supervision in countries that have been leaders in the development of these methods.

The use of risk-based methods began principally in the supervision of banks, however, in recent years it has increasingly been extended to other types of financial intermediaries, including pension funds and insurers.

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Computerised Data Analysis for Senior Managers

For management and decision making executives, this programme makes basic most complex business statistics and management decision modelling topics.

It is delivered in a concise manner and it integrates fundamental theory and practical applications in a spreadsheet environment.

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